Water Conservation

Water Quality

Bear Creek Watershed


2017 Water Rates

New Water Rates Start April 1

In December 2016, the Denver Board of Water Commissioners adopted rate changes to fund essential repairs and upgrades to Denver Water’s system, effective April 1, 2017.

There are 162 major projects identified in Denver Water’s capital plan, ranging from replacing aging pipes and failing underground storage tanks to upgrading water treatment facilities, warehouses and mechanical shops.

These projects, in addition to Denver Water’s expenses associated with day-to-day operations and unplanned work, like water main breaks, are funded by water rates, bond sales, cash reserves, hydropower sales and fees for new service (called System Development Charges).

Denver Water’s operational and capital projects are funded by water rates, bond sales, cash reserves, hydropower sales and fees for new service (system development charges). How the revenue increase impacts customer bills will vary depending upon customer water usage and whether the customer lives in Denver or is served by a suburban distributor under contract with Denver Water.

For additional information http://denverwater.org/BillingRates/RatesCharges/2017-rates/ 

2017 Denver Water Rates
Hosted by Denver Water, the Suburban Distributors of Denver Water, and the One World One Water Center at Metropolitan State University of Denver, the Denver Metro Water Festival is a unique opportunity to provide unbiased water-related education to sixth graders in Denver Water’s extended service area.
The festival offers engaging, hands-on lessons and activities to:
  • Encourage students to take an active role in water conservation,
  • Provide students with the tools they need to bring wise water use to their communities, and
  • Complement classroom water units by addressing Colorado Academic Standards, particularly for science.
This annual festival is a community event for metro area students and an opportunity for individuals and organizations throughout the state to participate through presentations, volunteerism and sponsorships.

Join us!
May 17, 2017
Metropolitan State University of Denver,
Auraria Campus


The Festival is provided at no cost to schools in the Denver Water extended service area. Space is limited and the event will fill quickly so apply early.


This event is only possible with many dedicated volunteers. Volunteers help guide students through the Festival, assist with presentations and much more. There are many volunteer positions to choose from.


Festival Presenters make the event FUN! Presenters come from many different backgrounds, organizations and companies to share their knowledge and passion with Festival participants.

While the District owns and maintains the public water distribution system, water services are provided by Denver Water under a water service agreement, which includes the reading of meters and billing based upon water consumption. 

Protect your home from broken pipes

Denver Water offers “deep freeze” tips

DENVER — Feb. 6, 2014 — The same natural forces that trigger cold-weather breaks in Denver Water's more than 3,000 miles of underground mains can cause pipes to burst in your own home or business. With record low temperatures in the metro area, Denver Water has some tips to avoid the expense and inconvenience of frozen, broken water pipes: 
  • Know where your water shut-off valve is before a break occurs, so you can quickly shut off the water and call a plumber before extensive damage occurs.
  • Keep open cabinet doors leading to exposed pipes (such as access doors for sinks), so that household air can warm them. The natural flow of warmer air will help combat many problems.
  • If you have an attached garage, keep its doors shut. Occasionally, plumbing is routed through this unheated space, leaving it vulnerable to winter's worst.
  • Crack a faucet farthest from the place where your water enters the house. A very slow drip will keep water molecules moving, reducing the chance that pipes will freeze. Place a bucket underneath the faucet so the water can be saved for other household uses.
  • Keep your thermostat set above 65 degrees when leaving your house or business for several days. 
If you think a pipe has already frozen, do the following: 
  • Don't wait for nature to take its course: Thaw the pipe as soon as possible or call a plumber for help.
  • If you do it yourself, shut off the water or test the shut-off valve. You don't want water suddenly gushing from the pipe when it thaws.
  • Remember: When thawing things, slower is better. Pipes warmed too fast may break. A hair dryer directed at the frozen area of the pipe is appropriate. A blow torch is not.
 If a pipe breaks in your home or business, please call a plumber.


More tips are available on Denver Water’s website, or by calling 303-893-2444.  

Denver Water proudly serves high-quality water and promotes its efficient use to 1.3 million people in the city of Denver and many surrounding suburbs. Established in 1918, the utility is a public agency funded by water rates, new tap fees and the sale of hydropower, not taxes. It is Colorado's oldest and largest water utility. For more information, visit www.denverwater.org and follow us on Twitter.


 PDF document Lead Plumbing Awareness brochure 

Direct Website Address for brochure: http://www.denverwater.org/docs/assets/05529236-98D1-5338-EF3EFCB2C101E557/LeadBrochure.pdf

Call Denver Water at 303-893-2444 for more information.


The U. S. Environmental Protection Agency (EPA) at http://www.epa.gov/lead/ has determined that lead can cause health problems if it accumulates in your body.

The most common source of lead is from paint in homes and buildings built before 1978. Lead can also present a health concern if it is present in drinking water. The most common source of lead in drinking water comes after the main, in customers' plumbing, particularly lead service lines.  Lead can get into the water if a customer's lead service line is disturbed, or if a customer has older plumbing fixtures in the home that contain lead.  Denver Water's testing shows that most lead service lines are not creating a water-quality risk, but we encourage customers who have lead service lines to get a water-quality test and consider replacing the line. The customer owns the entire service line, from the main to inside the home.

Each year Denver Water collects more than 10,000 water samples and runs nearly 50,000 water quality tests, including tests for lead.

No sites have been identified in the Bear Creek Water and Sanitation District water service area.




Misleading Information Alert
American Water Resources, a subsidiary of American Water, has recently sent out letters offering water line protection with unlimited service calls, water line repair, and an emergency toll free hotline.  This is NOT a program endorsed by the City of Lakewood and the City made it clear to them prior to the mailing that they should not reference the City on their letter. BUT they did . . . In red caps at the top of their letters it reads, "CITY OF LAKEWOOD, COLORADO, DEPARTMENT OF PLANNING & PUBLIC WORKS." The City intends to follow up with American Water Resources.
  Some residents of Bear Creek Water and Sanitation recently called the district office about letters  from American Water Resources that they had received. One customer later reported back that he could get similar coverage from his own insurance company which cost less than that offered by American Water Resources.


Spring weather brings out impersonators

Denver Water does not conduct random water pressure or quality checks


May 5, 2011:


Denver Water is issuing a reminder to customers not to allow people claiming to be water department employees or contractors working for the water department to enter their homes without proper identification.


The utility has a lot of projects going on in the spring and summer, and in the past, persons claiming to be water department employees have gained access to customers’ homes on the pretext of checking for water pressure or water quality, for example. Then, they go through the homes looking for cash or valuables. Some have asked for money from customers.


Denver Water does not conduct random water pressure or quality checks. The utility also wants customers to know that employees do not collect money on site.


All Denver Water employees carry photo-identification cards. Service personnel wear shirts, jackets or caps, and drive vehicles clearly marked with Denver Water’s logo. The utility’s “Water Savers” who enforce watering rules are in bright orange and white cars or bicycles and also carry photo-identification cards.


Customers who are approached by con artists should call the police and Denver Water Customer Care at 303-893-2444.



Denver Water proudly serves high-quality water and promotes its efficient use to 1.3 million people in the city of Denver and many surrounding suburbs. Established in 1918, the utility is a public agency funded by water rates, new tap fees and the sale of hydropower, not taxes. It is Colorado's oldest and largest water utility.

As a Distributor for Denver Water, Bear Creek Water and Sanitation District enforces the watering restrictions as adopted by the Denver Water Board of Water Commissioners. Beginning May 1, 2011 you may water three days a week but not between the hours of 10:00 a.m and 6:00 p.m. For more information on this or any other Denver Water topic, please visit Denver Water at: www.denverwater.org


CWCB is proud to partner with the Governor’s Energy Office in offering Coloradans an unprecedented tool for energy efficiency and cost savings. On April 19, the Governor’s Energy Office will launch a new and comprehensive website, www.rechargecolorado.com, including home appliance, (clothes washer & dish washer) rebates to offer Coloradans an unprecedented tool to save money and embrace Colorado’s New Energy Economy.


The new site, as well as a call center (1.800.462.0184), will offer comprehensive and localized information about rebates and financial incentives, service providers, conservation and money-saving tips, and energy news from across the state, as well as personalized tools and planners—all of which can have tremendous impact on your water and energy use and cost-savings.


Visit www.RechargeColorado.org  beginning April 19 to learn about the rebate program, and please check the website regularly and often for news, information and updates about the program.